Aleja Avila Gift Card
FREE SHIPPING NATIONWIDE
SECURE PAYMENT: Your payment information is processed securely.
SATISFIED OR REFUND: Returns accepted within 30 days of purchase
“Terrific artisan and we love our new bags thanks Aleja”
“Alejandra was so lovely and patient and makes absolutely beautiful things”
“Thanks for telling me/us about the inspiration for your pieces. The reflection of culture in your designs makes them even more special. ”
Shipping Information
- Purchases less than $50.00 have a $7.95 Flat Fee.
- Purchases $50.00 or more FREE shipping.
- Purchases that are international will have a separate cost and will have their own timeframe.
- Purchases to Alaska, Hawaii, and Islands within the USA please contact us for pricing.
Returns, Exchanges & Warranty
Aleja Avila takes great pride in its craftsmanship. It maintains the highest standards in design and materials creating exquisite products that have been carefully assessed to uniquely satisfy every and each customer.
Aleja Avila products are protected from the original date of purchase by a1-yearwarranty. The warranty covers any fault arising from defective parts. Please fill out the “Return/Repair” form on our website. Once we receive your form, we will contact you with a resolution. Please allow up to 30 working days for your piece to be repaired. Please note: Repairs may be chargeable under certain conditions.
Care
An Aleja Avila piece is handmade with 100% high quality genuine cow leather and will maintain its original beauty over time. Every piece has been created purely according to traditional principles, to enhance the natural characteristics of the leather, such as veins, contrasting tones and small imperfections in the grain. These characteristics, as well as the susceptibility to scratches and abrasions, and the fading which occurs in the areas of greatest wear, should not be considered defects but assets, fundamental aspects of natural leather. Protect the item from the rain and dry it immediately with a cloth should it get wet, since the leather has not been waterproofed at all. I am always happy to answer any questions you may have. Please ask me about leather treatment by emailing me at contact@alejaavila.com
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Frequently Asked Questions
Yes, please call us at 469-644-0902 or email us at contact@alejaavila.com to check on the status of the item.
Yes, only if shipped to a Texas state address. We are required only to charge sales tax in states in which we have a physical retail presence.
We accept Mastercard, Visa, American Express, and Paypal.
All shipments take an average of 1-2 weeks upon availability.
Discount codes cannot be applied to sale items or combined with other offers.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.